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Policies

Payment policy

How you pay for bookings and digital products on Bali Trips, and when your card is charged.

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1. Secure payment with Stripe

All payments on Bali Trips are processed by Stripe. Your card details are entered on Stripe's secure page; we never see or store the full card number.

2. Accepted methods

Credit and debit cards (Visa, Mastercard, American Express), Apple Pay and Google Pay. Bank transfers and cash are not accepted on the site.

3. Currency

Prices are charged in US dollars (USD). If your card is in another currency, your bank converts the amount and may add its own fee.

4. Full payment

The full price is paid at checkout. We do not offer instalments or deposits.

5. Digital products: paid upfront

Digital itineraries and VIP map access are charged 100% at purchase and delivered to your account straight away.

6. Bookings: hold, then charge

For activities and packages, the amount is held on your card when you book and charged only after the provider confirms. If the booking is not confirmed, the hold is released within 6 days and you are not charged.

7. Receipts and payment problems

A receipt is emailed after every charge and kept in your account. If a payment fails or you see a charge you do not recognise, contact us at hello@balitrips.co or WhatsApp ⁦+966 54 881 6380⁩.

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